Services Marketing

BMKT-601-6704

University at Albany

  • Semester
    Fall 2025
  • Instructor
    Robert J Braathe
  • Start Date
    08-25-2025
  • Total Credits
    3
  • Call to Register
    518-442-5140

Take your class online with SUNY

You will learn the same curriculum as our on-campus students

Services account for 70%+ of the GNP in most developed economies, and a majority of business graduates go to work for service organizations - from banks, to hospitals, to technical consultancies, and to marketing agencies. Also, effective services marketing strategies contribute to the success of manufacturing firms that use services to give their products a differential advantage. This course covers the ideas, theories, and terminology that have become the foundation for creating marketing strategy for services. The instructor typically uses one of the classic services marketing textbooks and includes case-based learning. Prerequisite: Students taking this course should have prior knowledge of marketing management.
Course Area: Marketing
Level: Graduate
Dates: 08-25-2025 - 12-08-2025
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Instructor: Robert J Braathe
Local Course ID: 25FA_ALB_BMKT601_3
Books & Supplies
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