Help Desk Support

Undergraduate Certificate

Genesee Community College

  • Delivery Mode
    75% Online
  • Total Credits
    27
  • Degree Level
    Undergraduate Certificate
  • Contact Us
    800-342-3811

Earn your certificate degree online

You will earn the same diploma as our on-campus students

Genesee Community College's help desk support certificate is designed to train computer support specialists to provide help and advice to people and organizations using computer software or equipment. Help Desk Technicians assist non-IT users who are having computer problems. Computer support specialists work in many different industries, including: IT; Education; Finance; Health Care; Telecommunication; Retail; and, Entertainment.
 

What's a certificate?
Certificates are usually one year in length and lead directly to employment. They consist of a focused series of courses and are typically found at Community Colleges.

How do I enroll?

Follow these steps to start your application

  1. Go to the online application
  2. Create an account
  3. Complete the forms or save for later
  4. Pay the application fee (if applicable)
  5. Submit any supplemental materials, if required
  6. Send in your academic records
  7. APPLY NOW

Interested in learning more about this program?